Shipping & Returns
At BabyGifts-Store.com, we do our best to ship your gifts as quickly as possible. Please note our shipping days are Monday through Friday, excluding holidays.
Confirming your order and tracking shipmants:
If you have provided a valid e-mail address with your order you will receive two e-mails. The first confirms your order. The second confirms your shipment.
For your convenience, you have a choice of Ground or Express shipping (Express available by contacting us via phone or email after you place your online order). We ship out the majority of non-personalized gifts within 1 to 2 business days, many times the same day. Because of this, Express is not usually necessary which is why we often don't offer it during online checkout. This passes on the savings to you. Our shipping rates reflect the total price of the order. Please note that a shipping surcharge applies to certain items that exceed standard size and weight measurements. (If an item has an extra shipping surcharge it will be noted for your attention.)
Standard shipments leave via DHL, UPS and FedEx Ground and will arrive within 1-5 business days of shipment. We do ship to Canada for a $10 surcharge. We do not ship overseas, to PO Boxes and to certain APO addresses. For special situations please email customerservice@babygifts-store.com. We try to keep our shipping charges very reasonable for your benefit. The shipping charges are:
0 - $30 = $5.95
$31 - $70 = $6.95
$71 - $100= $8.95
$101 - $149= $12.95
$150+ = Free Shipping
The major carriers do not have regular Ground shipping to Alaska and Hawaii. Orders being shipped to Alaska and Hawaii will incur extra shipping charges based on their specific rates. This charge will be applied at the time of shipment. Also, incorrect ship to addresses will be charged the DHL/UPS/FedEx fee for correction and repick up if necessary, usually $10.
For your convenience, when your order is shipped you will receive a tracking number that you can use to track your order online. DHL/UPS/FedEx allow you to track your order while en route.
RETURNS
New merchandise can be returned at the recipient’s expense within 30 days of shipping for store credit or refund of the product(s) purchase price unless otherwise noted. (we do not refund the origional ship charge on items that were origionally shipped free of charge as an incentive. They will be credited/refunded minus what the actual ship charge was) Returns are accepted under the following conditions.
The product is undamaged and 100% within its original packaging and tags.
It has not been personalized in any way by BabyGifts-Store.com or others.
All original receipts and invoices accompany the purchase.
A Return Authorization has been provided from BabyGifts-Store.com.
A Return Authorization can be found by emailing customerservice@babygifts-store.com.
